Medical Support Assistant (Advanced)

The Medical Support Assistant (Advanced) in the Southeast Louisiana Veterans Health Care System performs administrative work relating to the care and treatment given to patients in various units, outpatient clinics, and scheduling call centers located in New Orleans, Baton Rouge, Hammond, or Slidell, Louisiana. This is an open continuous announcement until September 30, 2027. Qualified applicants will be considered and referred as vacancies become available. PRINCIPALES MISSIONS : Total Rewards of a Allied Health Professional The Medical Support Assistant (Advanced) (AMSA) works collaboratively with other members of expanded health care teams performing duties related to the receipt, intake, and indexing of health and administrative information. The primary duties of the AMSA may include but are not limited to: Coordinates with the patient care team to review the clinic utilization by using various reports Receives community care consults via Computerized Patient Record System (CPRS) Assures approval process of the consult has been addressed by Community Care Coordination Nurse or VA provider Contacts veterans for the desired community care provider and preference date/time of community care appointment Schedules appropriate level of care following procedures and guidelines Prepares any required pre-appointment documents and monitors pre-appointment requirements to assure readiness for patient visit/procedure Verifies patient attended appointment and obtains medical documentation from community providers Manages electronic wait list to verify and validate accuracy and resolve issues Communicates throughout scheduling process to ensure patient, provider, internal/external facility requirements are met Validates and updates patient demographic information to ensure correct contact information is maintained Schedules/reschedules, cancels, no shows, or add on appointments Participates in team huddles and team meetings to manage and plan patient care Work Schedule: Various work schedules available. For example: Monday-Friday, 8:00 a.m. - 4:30 p.m. Work schedules are subject to change based on the needs of the facility and will be discussed upon interview. Telework: Not available. Virtual: This is not a virtual position. Functional Statement #: Varies by location. Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized. QUALIFICATIONS REQUISES : Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. § 7407(a). Experience and Education. Experience. No experience required Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education. Certification. None required. English Language Proficiency. Medical Support Assistants must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). Grandfathering Provision. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: To qualify for the GS-06 level, your resume must demonstrate you possess the required experience necessary to possess the Knowledge, Skills, and Abilities (KSAs) required for the grade. Be specific when describing the job duties that demonstrate you possess the KSAs listed. Resume must include hours per week for work experience credit. Medical Support Assistant (Advanced), GS-06 (a) Experience. One year of creditable experience equivalent to the next lower grade (GS-05 grade level).A

Salaire : $45,409 – $59,031/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The Southeast Louisiana Veterans Health Care System provides quality, patient-centered health care to Veterans throughout 23 parishes in southeast Louisiana. We meet the needs of Veterans through seven community-based outpatient clinics located in Slidell, Hammond, St. John Parish, Houma, Franklin, Bogalusa and Baton Rouge, as well as a new Veterans Medical Center in New Orleans. For more information, connect with us on Facebook and Twitter, keyword New Orleans. Please visit our lifestyle/quality of life site https://destinationgno.com/ to learn why New Orleans is home to so many.