Supervisory IT Specialist (Area Manager)

The Supervisory IT Specialist (Area Manager) is located in the Office of Information and Technology, End User Services (EUS) Districts. The Supervisory IT Specialist Area Manager provides leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage multiple area-wide IT End User Operations. PRINCIPALES MISSIONS : NOTE: This vacancy announcement is limited to the first 100 applicants. Only the first 100 applications received will be considered. Once the 100-applicant limit is reached, the announcement will close at 11:59 p.m. (ET) on the day the limit is met. Major Duties Supervise, direct, evaluate, counsel, and develop subordinate staff and supervisors, including performance management and workforce development activities. Lead area-wide IT operations and oversee mission-critical support functions involving systems integration, operations support, systems design, and network operations. Manage financial resources, staffing, contracts, acquisitions, budgeting activities, and organizational priorities to support operational objectives. Lead organizational improvement initiatives, operational transformation efforts, team building activities, and continuous improvement ofIT business processes and service delivery. Develop long range program goals and objectives, assign projects to subordinates, and monitor operations to achieve organizational objectives. Develop and implement area-specific IT operations policies, procedures, and Standard Operating Procedures (SOPs) in alignment with VA and OI&T directives. Align End User Operations OIT Capital Assessment Planning (CAP) with the mission of the Department of Veterans Affairs using business case and investment analysis processes. Oversee day-to-day operations, maintenance, security, and service delivery for all IT customers within the assigned geographic area. Manage area-wide IT programs, contracts, acquisitions, resource allocations, operational support activities, and ticket management processes. Coordinate incident resolution, root cause analysis, corrective action planning, and operational recovery efforts for mission-critical IT systems and services. Present, defend, coordinate, and negotiate IT programs, operational recommendations, policies, and controversial issues with senior leadership and stakeholders. This Position is non-bargaining unit eligible. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: 801- Program Manager 803- Product Support Manager 805- Program Auditor For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.cisa.gov/tools/cyber-career-pathways-tool Position Description/PD#: Supervisory IT Specialist (Area Manager)/PD17827A Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not Required. Telework: Adhoc telework may be authorized at management discretion. Travel Required: Up to 25% travel may be required, as needed, for this position. Work Schedule: Monday - Friday 8:00 am- 4:30 pm; Tour of duty may be subject to change based on organizational needs. Compressed/Flexible: As determined by the Agency Policy. Virtual: This is NOT a virtual position. Remote: This is NOT a remote position Physical Demands: The work requires walking, bending, stooping, and lifting of equipment that can weigh as much as 50 pounds. The work requires the ability to use tools, handle and manipulate small electronic parts and systems, such as internal components and hardware Working Conditions: The work is performed in a typical office setting. The computer room is an environmentally controlled area and, although relatively cool, typically requires only n

Salaire : $106,437 – $138,370/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The Office of Information and Technology (OIT) thrives on diversity. We recruit, develop, and sustain a 16,000+ team of employees and contractors who use their talents and backgrounds to deliver technologies and services that improve the Veteran experience. With Fortune 500 executives, lifelong public servants, government leaders, and service members transitioning out of the military - we have built a team whose primary motivation is to serve. That motivation drives us to identify improvement areas, become change agents, and transform OIT into a lean, agile, Veteran-focused enterprise. OIT Mission: The mission of the Office of Information and Technology (O