Description du poste
This position is located at the Fayetteville, NC VA Coastal Healthcare System in Fayetteville, North Carolina within the Public Affairs and Visual Communications Office, however this position can be located at our coastal clinic in Wilmington, NC. This position reports directly to Chief of Public Affairs and Visual Communications. The primary purpose for this position is to improve Fayetteville VACHCS internal communications and website platforms.
PRINCIPALES MISSIONS :
Provides leadership and direction for the Public Affairs program in conjunction with the Chief of Public Affairs and Visual Communications while displaying tact, common sense, diplomacy, initiative, and solid professional judgment. The goal of the position is to increase internal and external awareness of VA programs, services, special events and projects, technologies, personnel, and research accomplishments. Establishes and maintains proactive contacts with media outlets, legislative offices, veteran service organizations, and health care affiliates. Actively pitches and places stories with media outlets. Advises Public Affairs Officer on development of media campaigns and communication plans and strategies. Plans, develops, and produces a variety of materials and publications including print, visual, Web-based, multimedia, and video materials to convey information about the VA to a variety of stakeholders. Evaluates information from a variety of sources and provides feedback to Public Affairs Officer on public affairs trends and stakeholder attitudes to assess program effectiveness and make improvements. Incumbent serves as an alternate to medical center Public Affairs Officer spokesman for the facility. Responds in writing and orally to questions about or criticisms of the agency's activities or policies and explaining the VA point of view. Incumbent handles communication efforts when controversial, high level issues impact the healthcare system, often during crisis and emergency situations. Performs duties related to the internal communications for staff including, all employee announcements, bulletin board management, and other informational sources. Serves as a member of the Public Affairs team as part of ·the Hospital Incident Command System. The incumbent, edits and updates web content for the Health Care System's Internet, Intranet, SharePoint, and social media platforms. Places new pages in the appropriate location on the sites to ensure correct formatting, optimum display of graphics, video and other multimedia formats. The incumbent manages production of FVACHCS's internal and external communications. Manages all aspects from writing, editing and producing. Produces, reviews, edits and rewrites copy for publication; reviews photographs and artwork for quality and composition, selects the most newsworthy for inclusion in health care system publications. Edits publications designed for internal use, developing, designing and preparing in-house displays using desktop publishing techniques and reviews the work of others, providing guidance, comments and suggestions for improvements. Ensures compliance with Department of Veterans Affairs policy and standards. Work Schedule: Monday - Friday; 0800 - 1630 Telework: This position may be authorized for ad-hoc telework. Ad-hoc telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Public Affairs Specialist/PD082290 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
QUALIFICATIONS REQUISES :
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09