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VH

Registered Nurse - Referral Coordination Team

Veterans Health Administration

Des Moines, Iowa
Hybride
Nurse
Publié le 9 novembre 2026 · Expire le 19 novembre 2026

Description du poste

This Registered Nurse (RN) will serve on the Referral Coordination Team, reviewing referrals for community care eligibility, medical necessity, and care coordination. Communicates healthcare options to Veterans, coordinates referrals across VA and community providers, manages patient flow and appointments, and collaborates with multidisciplinary teams. Provides referral guidance, staff education, resource utilization analysis, and clinical support to optimize Veteran access to care and services. PRINCIPALES MISSIONS : Duties include but are not limited to: Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Reviews patient referrals to determine community care eligibility and medical necessity using clinical judgment and established guidelines. Coordinates referrals and continuity of care among VA facilities, community providers, and interdisciplinary healthcare teams. Educates Veterans on healthcare options, including VA, community care, telehealth, and other available services. Communicates with Veterans through phone, VA Video Connect, and secure messaging to support care coordination and informed decision-making. Manages outpatient clinic patient flow, appointment scheduling, and timely processing of new consults and referrals. Collaborates with providers and clinic staff to ensure timely access to care and resolve barriers to service delivery. Provides education and guidance to providers and staff regarding referral management, care modalities, and medical management processes. Analyzes referral trends and utilization data to identify opportunities for process improvement and resource optimization. Develops and maintains care coordination agreements with internal and external services to enhance patient access and care transitions. Serves as a clinical resource to multidisciplinary staff while supporting quality improvement initiatives, customer satisfaction, and effective utilization of VHA resources. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday, 7:30am to 4:00pm Telework: ADHOC-May be authorized (Employee who Telework on an occasional, episodic, or short-term, and have completed required telework training and telework agreement). This is not a virtual position. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Preferred Experience: Bachelor of Science in Nursing (BSN) Specialty Clinic experience The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. QUALIFICATIONS REQUISES : Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient

Avantages

Salaire : $75,278 – $139,394/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

À propos de Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? VA Central Iowa Health Care System is a multi-campus health care system, with approximately 1700 employees, providing primary care, acute medicine, surgery, behavioral health, nursing home and domiciliary care located on the main campus in Des Moines Iowa, as well as a staffed Community Based Outreach Clinics in Carroll, Fort Dodge, Knoxville, Mason City, and South Des Moines. Employee selected may be expected to perform duties at other duty sites within VA Central Iowa Health Care System based on the needs of the organization.