FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information,
Publié le 9 novembre 2026 · Expire le 17 novembre 2026
Description du poste
About the Position: The 2 positions with Civilian Human Resources Agency (CHRA) Consolidated Services Directorate ABC-C are located at the Army Benefits Center-Civilian (ABC-C), Fort Riley, Kansas. ABC-C provides benefits and entitlements services worldwide. This position is a developmental position and can be filled at the GS-5, GS-7 or GS-9 grade level.
PRINCIPALES MISSIONS :
Serves as a technical specialist in the ABC-C and participates in the accomplishment of specific phases of special projects and plans related to the technical mission of the center.
Serves as a benefits phone counselor assisting employees and annuitants on rights and entitlements to employee benefits (e.g. retirement, health benefits, life insurance, and thrift saving).
Assists employees and annuitants with claims for benefits or in resolving problems.
Assists with a variety of special projects such as research of processing requirements and evaluation of procedures for processing various types of actions affecting the delivery of civilian benefit programs.
QUALIFICATIONS REQUISES :
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Qualifications for the GS-05 grade level: General Experience: Three years progressively responsible experience, which includes:1) Assessing problems to identify critical elements; 2) Gathering and interpreting pertinent data; 3) Developing solutions and recommendations; 4) Organizing and managing workload efficiently; and 5) Conveying information clearly through oral and written communication. This definition of general experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four year course of study leading to a bachelor's degree. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 36. Then divide your total number of completed undergraduate semester hours (or equivalent) by 120. Add the two percentages. Qualifications for the GS-07 grade level: Specialized Experience: One year of spec
Avantages
Salaire : $40,736 – $80,243/Per Year | Avantages : https://www.usajobs.gov/Help/working-in-government/
À propos de US Army Civilian Human Resources Agency
Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.