Med Support Assistant (Advanced)

This Advanced Medical Support Assistant position is in Community Care services at the VA Maine Healthcare System, located at the Augusta, Maine location. PRINCIPALES MISSIONS : VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo General Description: The purpose of this position is to serve as an Advanced Medical Support Assistant (MSA) at a Medical Center in VISN 1 VA New England Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting). Duties may include, but are not limited to: Supports clinics regarding clinic profile management; Collects and updates insurance information from Veterans, family members and other eligible patients; Prepares correspondence and memos as needed; Screens/receives phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes; Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable; Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage; Follows procedures regarding Community Care referrals; Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals; Stocks basic office supplies for the executive suite; Enters Veterans seeking emergent/urgent care, scheduling appointments accurately; Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics; Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional and chronological maturation needs of the adult and/or geriatric patient; Assures that all appropriate VA forms are used correctly and regulations followed; and Performs additional duties or tasks as assigned by the supervisor to ensure efficient daily operations. Work Schedule: Standard work hours are Monday - Friday, 7:00am - 3:30pm or 7:30am - 4:00pm. Actual assigned hours will be determined at the time of selection. Schedules may be adjusted to support facility needs. Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: F01391 Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS REQUISES : Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Prof

Salaire : $53,279 – $69,263/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through t