Description du poste
The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Hampton VA Medical Center (MC), Virginia, under the Surgical Services. This position functions as an Administrative Officer (AO) and, directs and coordinates the administrative, operational and planning activities within the service.
PRINCIPALES MISSIONS :
The Incumbent is actively involved and solely responsible for clinic management processes, including, but not limited to interpreting clinical needs, computerized clinic set up, clinic modifications, clinical staffing arrangements, securing codes, monitoring and ensuring encounter form completion, consult management processes, discharge summary/operative note completion, maintaining and monitoring the Electronic Wait List (EWL) and associated plans for addressing all matters relating to clinic issues. Active involvement in Advanced Clinic Access (ACA) process and clinic utilization. The Incumbent is the official point of contact and authority for ensuring incoming rotating residents/students are provided the necessary clinical tools, i.e., codes, orientation, clinic schedules, etc., in order to properly complete progress notes and data entry into the clinical record. Responsible for on-call schedules and ensuring notification to appropriate clinical services. The Incumbent develops the need for and maintains an awareness of available resources, and makes recommendations regarding needs, distribution or redistribution of these resources. The Incumbent is the fund control point official and has full authority for all fund control points for the Service and any programs requiring certification of services rendered before funds are disbursed. The Incumbent maintains the responsibility of operating within the authorized budget. These duties include analyzing, evaluating, advising and coordinating administrative and clinical activities associated with the successful outcome of efforts to improve patient access to VA healthcare. Gathers and analyzes budget needs of the Medical Center in relation to the Service and supervises all phases of budgeting within administrative requirements. Plans a system of internal controls which assures the fiscal management of the Medical Center to be maintained on a sound basis in accordance with generally accepting accounting practices. Responsible for formulation and execution of annual budget, including salaries, travel, supplies, equipment and all other general operating expenses. Discusses, investigates and responds to employee grievances and dissatisfactions in order to resolve conflicts. Represents management at labor/management meetings, provides information and resolves conflicts and/or problems that may arise and assures management officials are familiar with the negotiated agreement. Listens to problems and concerns of Medical Center employees and patients and helps when possible or secures advice from Human Resources. Reviews, analyzes and interprets incoming/outgoing correspondence for determination of accuracy of information, proper composition, proper format, and whether such correspondence conforms to current VA policies, instructions, regulations, as well as the viewpoint of the Chief and management. Recommends appropriate action or suggests appropriate alternatives based on knowledge of internal operations, agency personnel policies, budgetary constraints and work priorities. The Incumbent is responsible for personnel management for the Surgical Service, preparing requests for the Executive Resource Council for replacement personnel, changes in programs, etc. Acts as reviewing authority with the Human Resources Office concerning personnel related matters, i.e., disciplinary actions and responds to appeals and grievances. Attends hearings as requested. This may involve working with District Counsel, Special Counsel, EEO Investigators, Office of Inspector General and others in resolving