Description du poste
The Program Specialist serves as the developmental ADPAC and Logistical Coordinator for the Mental Health Service Line (MHSL), coordinating technology, equipment, space, supplies, and administrative needs. The incumbent also serves as a liaison between MHSL, OI&T, Facility Planning, Logistics, and internal and external customers.
PRINCIPALES MISSIONS :
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Major duties include, but are not limited to: Serves as the MHSL point of contact for routine information technology needs, requests, and service issues. Coordinates requests for computer hardware, software, telecommunications, network access, shared resources, and approved clinical or administrative applications. Assists program managers and supervisors in preparing and routing requests, obtaining required documentation and approvals, and monitoring actions through completion. Maintains accurate tracking tools and files for equipment, property, supply needs, pending requests, deliveries, warranties, and related actions. Serves as an MHSL liaison to Facility Planning and related services for office moves, renovations, repairs, space assignments, signage, furniture placement, and workspace readiness. Collects operational requirements from MHSL stakeholders and communicates them clearly to planners, technical staff, and project teams. Establishes and maintains effective working relationships with MHSL leaders and staff, OI&T, Facility Planning, Logistics, other internal services, vendors, and external customers. Clarifies customer requirements, identifies the responsible service, facilitates communication, and follows issues through to an appropriate resolution. Prepares clear correspondence, status reports, briefing materials, meeting notes, standard operating procedures, and other administrative documents. Provides timely, professional, and service-oriented responses while protecting sensitive information and observing applicable privacy requirements. Work Schedule: Monday - Friday, 8:00am - 4:30pm. Work Schedule is subject to change based on agency need. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD508350 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
QUALIFICATIONS REQUISES :
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07, and for the GS-11 you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience, GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS
À propos de Veterans Health Administration
OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The Atlanta Health Care System is a Complexity Level 1A tertiary facility and is authorized 446 inpatient beds. It is a teaching hospital, providing a full range of patient care services complete with state-of-the-art technology, education and research. Comprehensive health care is provided through emergency medicine, primary care, tertiary care, and long-term care in the areas of medicine, surgery, mental health, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics, and extended care. The Atlanta Health Care System is part of the VA Southeast Network (VISN 7), which includes facilities in Georgia, Alabama and South Carolina.