Lead Medical Record Technician (Release of Information)
Veterans Health Administration
Kansas City, Missouri
Hybride
Medical Records Technician
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreig
Publié le 9 novembre 2026 · Expire le 18 novembre 2026
Description du poste
The incumbent serves as a Lead Medical Record Technician - Release of Information (ROI) in the Health Information Management Section (HIM) of the Business Operations Service (BOS). The Lead MRT (ROI) is responsible for reviewing and processing requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party).
PRINCIPALES MISSIONS :
The incumbent serves as a Lead Medical Record Technician - Release of Information (ROI) in the Health Information Management Section (HIM) of the Business Operations Service (BOS). The Lead MRT (ROI) is responsible for reviewing and processing requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party. Major duties include, but are not limited to: Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels. Provides guidance and technical direction necessary for accomplishing the work of the unit or team. Serves as work leader, assuring the work assignments of employees in the unit are carried out. Distributes and balances workload and tasks among employees. Assures the timely accomplishment of work assigned to the team. Assures each team member has an integral role in developing the final product or providing the assigned service. Monitors the status and progress of work and makes adjustments in accordance with established priorities. Obtains assistance from the supervisor as needed for major issues or problems that arise. Trains team members in the accomplishment of tasks or projects. Maintains current knowledge and answers questions from team members on procedures, policies, and directives. Provides expert advice on specific tasks, procedures, and policies. Makes written instructions, reference materials, and relevant background material available. Obtains needed information on decisions from the supervisor on major issues and problems that arise. Assists in Maintaining contact with VA Regional Counsel (VARO) in all matters related to malpractice, subpoena actions and request for preparation of TORT records. Assists in performing 100% quality review of all TORT cases prior to sending records to VARO for litigation. Assists ROI Supervisor in preparing weekly ROI and TORT record turnaround statistics. Assists ROI Supervisor in collaborating with Privacy Office on 1st and 3rd party requests for training and education. Work Schedule: Monday - Friday, 8:00AM - 4:30PM Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/de
Avantages
Salaire : $51,283 – $66,670/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp
À propos de Veterans Health Administration
OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA Heartland Network (VISN 15) is located in Kansas City, Missouri, and is one of 18 Veterans Integrated Service Networks (VISNs) in the Veterans Health Administration (VHA). VISN 15 functions as the responsible structure for planning, budgeting, and service delivery in the provision of healthcare to Veterans within the geographic region. VISN 15 spans a geographic area of 162,207 square miles across six states and is actively involved in providing health care for over 360,000 Veterans. We care for Heroes! Veterans depend on us; we depend on professionals like you. Our values unite us, guide our actions/decisions daily. At KCVA this means: It's About t