IT SPECIALIST (NETWORK/CUSTOMER SUPPORT)

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To perform duties as a senior IT specialist for the squadron providing a wide range of IT services with responsibility for planning and coordinating the installation, testing, modifying, upgrading, operation, troubleshooting and maintenance of APF and NAF proprietary hardware and software systems. PRINCIPALES MISSIONS : Performs services as a senior systems administrator: Plans, coordinates, and installs applications software and hardware for operating systems. Serves as a senior technical advisor to management. Provides technical assistance, systems advisory services, and training. Exercises supervisory personnel management responsibilities. Plans, organizes, and directs the activities of the section to ensure IT systems comply with legal and regulatory requirements and meet customer needs. QUALIFICATIONS REQUISES : In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for the Information Technology (IT) Management Series, GS-2210 SPECIALIZED EXPERIENCE: Applicants must have IT-related experience demonstrating each of the following four competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving AND have at least one (1) year of specialized experience at the next lower grade (GS-09) or equivalent in other pay systems. Examples of specialized experience includes: Applying IT network systems design principles, methodologies, and approaches to the planning, developing, testing, operating, administering, and maintaining of network services that support functional requirements; utilizing the organization's network architecture, topology, and protocols to plan, design, develop, and integrate network systems consistent with existing or planned network infrastructures; utilizing customer support concepts/methods, installed applications, operating/network systems, protocols, and equipment to assist management in determining requirements and resolving problems; and implementing customer support techniques/principles to review, validate, and standardize problem resolutions for inclusion in problem resolution databases. OR EDUCATION: I have successfully completed a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (NOTE: YOU MUST SUBMIT COPIES OF YOUR TRANSCRIPTS) FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems, and optimize system performance; and provide client services. Knowledge of the latest advancements i

Salaire : $75,278 – $97,867/Per Year | Avantages : https://www.usajobs.gov/Help/working-in-government/benefits/

The mission of the United States Air Force is: To fly, fight, and win...Airpower anytime, anywhere. To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do. Click here to view the AF Civilian Employment Eligibility Guide: AF DCIPS Interchange AF Internal Employee EO 13473 Appointment of Certain Military Spouses Interagency Career Transition Assistance Plan Land Management Employee Military Spouse Preference PPP DoD Military Reserve (MR) and National Guard (NG) Technicians PPP DoD Retained Grade Preference Eligible PPP Mil Res (MR) and Nat Guard (NG) Pref Eligible Technician Receiving Disability Retirement Veterans Employment Opportunities Act