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Lead Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA

El Paso, Texas
Medical Support Assistance
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information,
Publié le 12 novembre 2026 · Expire le 16 novembre 2026

Description du poste

About the Position: This position is located at William Beaumont Army Medical Center, Fort Bliss, Texas. PRINCIPALES MISSIONS : Assign, distribute and balance daily workload within limits established by the supervisor and established priorities; and, ensure each employee has an equal workload. Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the department. Monitor and manage the department’s health message line. Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification. Respond to emergency calls and notify emergency medical personnel. QUALIFICATIONS REQUISES : Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled Veterans Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the minimum requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes scheduling appointments; preparing and updating reports using automated database systems and advising staff and patients on policies, procedures and directives. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Clerical Computer Skills Customer Service Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Avantages

Salaire : $45,409 – $59,031/Per Year | Avantages : https://www.usajobs.gov/Help/working-in-government/

À propos de Military Treatment Facilities under DHA

As an integrated health care system, the Defense Health Agency delivers healthcare services across the Department of Defense and enables combat support to the Joint Force as a strategic partner. Through a robust healthcare delivery system, and a dedicated team of inspired professionals, the Agency ensures the worldwide delivery of medical, dental, and pharmacy programs to more than 9.5 million uniformed service members, retirees, and their families, by improving health and building readiness Anytime, Anywhere-Always. For almost two centuries William Beaumont Army Medical Center has provided care for eligible patients. WBAMC health network includes six patient-centered medical homes throughout Fort Bliss, the El Paso community, and White Sands Missile Range, New Mexico. It is a Level III-certified Trauma center, supports El Paso County. WBAMC provides innovative and life-saving care to the largest power projection platform in the Army in support of any mission, anytime, anywhere. WBAMC