Description du poste
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Management and Program Analyst, you will lead teams and manage the operational strategy, implementation, and evaluation of the SAVE and Employment Eligibility programs to ensure effective delivery of verification services and alignment with organizational objectives.
PRINCIPALES MISSIONS :
Lead the implementation of program strategies for Employment Eligibility (E-Verify, E-Verify+, and Form I-9) and SAVE programs; coordinating, managing, and monitoring multiple initiatives to achieve organizational objectives within the Division.
Manage the successful facilitation of Integrated Project Teams (IPTs) for each program, ensuring effective collaboration, assignment of responsibilities, tracking status and completion, and achievement of milestones.
Consult and advise leadership on a wide range of critical initiatives and activities related to Verification Programs, providing expert guidance and recommendations.
Ensure the development, regular review, and maintenance of portfolio-level roadmaps for each of the Verification Division programs to include goals, milestones, and initiatives aligned with organizational priorities.
Establish plans and manage activities to iteratively evaluate the effectiveness and efficiency of Verification Programs, ensuring key metrics are met and value is delivered.
Establish strategies to measure customer satisfaction and conduct regular analysis and reporting, synthesizing feedback, identifying trends, and recommending actionable improvements.
Develop and execute program evaluation strategies, including establishing metrics, collecting and analyzing data, and reporting findings to inform decision-making.
Ensure accurate business requirements are established and documented in alignment with program strategy, facilitating requirements gathering sessions and validating deliverables.
Oversee proper documentation and accessibility of Verification Program business requirements including existing and “to be” business processes, and future proposed concepts.
Ensure accurate and timely program-level communications to internal and external stakeholders, including preparation of executive briefings, status reports, stakeholder updates, talking points, etc.
QUALIFICATIONS REQUISES :
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 11/23/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 11/23/2026. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing ALL of the following duties: Executing duties associated with product, project, and program management; Leading teams to include assigning responsibilities, tracking status and completion; Applying broad technical and/or supervisory skills (including use of technology and tools) to manage a range of work activities associated with product, project, and program management; Facilitating cross-organization work, to include consulting with internal customers, establishing business requirements, delivering work products, and ensuring work meets expectations. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 11/23/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for