Description du poste
The VA Northeast Ohio Healthcare System is recruiting for a Registered Nurse - Patient Care Coordinator (General Surgery). This position will be located within Surgical Service.
PRINCIPALES MISSIONS :
The Registered Nurse - Patient Care Coordinator (General Surgery) is a professional registered nurse whose primary purpose is to be responsible and accountable for all elements of the nursing process, including systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems when providing and/or supervising direct patient care. The nurse assesses, plans, implements, and evaluates care based on age-specific components. The nurse assumes responsibility for the coordination of care focused on patient transitions through the continuum of care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction. The nurse considers all characteristics of the individual, including age and life stages, state of health, race, culture, and previous experiences. The nurse administers medications and performs procedures per established policies and guidelines. The nurse influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge of and active participation in unit/program-level quality improvement processes and initiatives, as well as customer service programs. Duties include but are not limited to the following: Schedule surgical patients for both the Cleveland VA Medical Center and Outpatient Surgery Center locations utilizing appropriate OR block time for the appropriate level of patient care Track, analyze, and manage pre-operative evaluations, laboratory, and radiology results and provide information to providers as well as identify concerns Assist providers with communicating and tracking patient results in a timely manner as directed in VHA Directive 1088 Assist providers with tracking and communicating surveillance results and survivorship care for surgical oncology patients and critically complex patients Provide evidence-based education, information, and materials for surgical patients and families Coordinate and assist patients with scheduling difficulties such as multiple time-sensitive appointments in various departments, in short periods of time Coordinate and assist patients and families with accommodations and transportation required to complete surgical procedures and provide care without delays Advocate for holistic care through patient and family education and provider interaction and implement an educational plan to meet the patient care needs Collaborate routinely with multidisciplinary groups such as oncology/hematology, radiation therapy, interventional radiology, pathology, and the Cancer Care Committee to carry out recommended treatment in a timely manner. Collaborate with VISN 10 facilities to complete Inter-Facility Consults to provide cost-efficient treatment, in lieu of outsourcing and maintaining continuity of care. Assist with expediting care by scheduling appointments, coordinating transportation and accommodations for patients and families Collaborate with non-VA health systems and facilities to retrieve required progress notes, imaging CDs, and procedure reports for surgical planning and continuity in care to ensure best outcomes Assist patients with completing require employment and insurance documentation such as FMLA forms, return to work/duty forms, short-term and long-term insurance forms Return phone calls In office clerical duties such as answer phone, faxing, scanning Preferred Experience: BSN or higher Minimal 1-3 years RN experience in outpatient clinic setting Surgical/procedural experience General Surgery experience Case manager experience or evidence of coordinating complex patient care Strong critical/clinical thinking skills VA offers a comprehensive total rewards package: VA Nurse To
À propos de Veterans Health Administration
OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? Focusing on treating the whole Veteran through health promotion and disease prevention, VA Northeast Ohio Healthcare System provides comprehensive, seamless health care and social services for more than 111,500 Veterans across Northeast Ohio. With 18 locations of care, including a 597-bed tertiary medical center, 13 outpatient clinics, 2 community resource and referral centers, a psychosocial rehabilitation and recovery center, a chronic dialysis center and an outpatient surgery center, VA Northeast Ohio Healthcare System's quality services are easily accessible to Veterans in 21 counties. The healthcare system's hub, Louis Stokes Cleveland VA Medical Cent