Supervisory Pharmacy Technician-Outpatient

This supervisory position is responsible for supervising and training Outpatient Pharmacy technicians, pharmacy interns and students, assisting pharmacists with phone calls, assisting with audits and quality improvement reports, coordinating shift schedules for technicians, timekeeping and performing routine outpatient operational activities as assigned. This position is directly reporting to the Outpatient Pharmacy Supervisors at San Francisco VA Health Care System (SFVAHCS). PRINCIPALES MISSIONS : The job functions or the scope of practice of this Supervisory, Pharmacy Technician position are listed below but not limited to: A. Supervisory Activities 1) The Outpatient Pharmacy Technician Supervisor will directly supervise outpatient pharmacy technicians. The incumbent shall: 2) Function as the primary liaison between outpatient pharmacists and technicians for training and communication 3) Effectively manages technical staff to assure workflow is optimized within assigned service area. Continuously analyzes and reassesses priorities, redirecting staff to assure that workload demands are accomplished in the most effective, efficient, and economic manner possible. 4) Assist with the development of performance standards that are realistic, challenging, and supporting the organizational mission, vision, and goals. Responsible for ensuring all employees meet performance standards and competencies. Identify areas for improvement as needed 5) Assure open and effective communication with subordinate staff 6) Provide performance evaluations outpatient pharmacy technician staff in accordance with facility policies 7) Coordinate training for pharmacy residents, students and technician staff 8) Assist in developing Standard Operation Procedures to streamline Outpatient Pharmacy workflow 9) Coordinate shift schedules and coverage, in collaboration with Outpatient Pharmacy Supervisors while maintaining appropriate staff coverage for operational activities B. Operational Activities 1) Prioritize and delegate work to outpatient pharmacy technicians and pharmacy students for optimal workflow 2) Assist with daily operational activities during shift breaks, scheduled leave or staffing shortages 3) Collaborate with procurement staff to manage outpatient pharmacy inventory and drug recalls 4) Collaborate with Automation Technicians to maintain automation equipment and triage technical/mechanical issues as they arise 5) Ensure automation (i.e. Pyxis, Optifill, ScriptPro) are stocked and operational 6) Collaborate with the VISN Pharmacy Call Center to resolve any local issues including recommendations for efficiencies and cost effectiveness 7) Coordinate the completion of clinic inspections as assigned before the end of each month C. Computer Data Entry and Administrative Support 1) Support clinical pharmacists and supervisors in administrative functions required for patient care and personnel management. The incumbent shall: 2) Complete electronic progress notes and document data in VISTA/CPRS as assigned 3) Prioritize assigned operational functions to provide the highest quality of patientcare 4) Report all potential pharmacy distribution problems to the Outpatient Pharmacy Supervisor 5) Complete audit and/or reports as assigned 6) Complete ward inspections as assigned. Results of the ward inspections will be reviewed with Outpatient Pharmacy Supervisor 7) Assist with timekeeping for Pharmacy Service personnel as assigned D. Customer Service and Communication 1) Communicate and follow-up on requests in a timely manner based on the needs of the staff member and supervisor(s) 2) Communicate (orally and in writing) in a manner, which supports the needs of the customer and promotes harmonious relationships 3) Assist in quality management activities/projects of Pharmacy Service by participating in process action teams and continually seeking ways to improve the service provided to patients and other customers Duty Location: 4150 Clement Street, San F

Salaire : $102,818 – $133,671/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?Established in 1934, the San Francisco Veterans Affairs Health Care System (SFVAHCS) has a long history of conducting cutting edge research, establishing innovative medical programs, and providing compassionate care to Veterans. SFVAHCS has 104 operating beds and a 120-bed Community Living Center. Primary and mental health care is provided at outpatient clinics in: Clearlake, Santa Rosa, Eureka, Ukiah, and San Bruno. There is a specialized homeless veteran's clinic in downtown San Francisco. More History can be found here: http://www.sanfrancisco.va.gov/about/history.asp