Management and Program Analyst (Product Owner)

This position is located in the Department of Veterans Affairs, Veterans Benefits Administration (VBA) Education Service. The Service has department-wide responsibility for activities relating to administering VA educational assistance programs to Veterans, Service members, National Guard and Reserve members, and eligible dependents for their military service to the Nation. PRINCIPALES MISSIONS : Specific duties include: The incumbent serves as a Product Owner, supporting the Release and Configuration Management Lead under the Digital GI Bill (DGIB) Program Lead. The incumbent serves as a Subject Matter Expert (SME), responsible for acting as the voice of the customer to ensure the product meets stakeholder needs and customer expectations. The incumbent will oversee development work and prioritize the work to be delivered in the product backlog and each program increment. The incumbent will also be responsible for requirements management on the DGIB program to ensure proper controls are in place to increase efficiency and drive successful DGIB program releases and implementations. The incumbent should have familiarity with Agile and SAF methodologies. The incumbent is responsible for Business Operations analysis, planning the human aspects of the transition from legacy systems to vendor operations to ensure claims processing productivity and accuracy is not negatively impacted. The incumbent will work closely with the Release and Configuration Management Lead and impacted stakeholders to define new business processes. The incumbent is responsible for DGIB Program requirements management, including defining, designing, and conducting business processes, workflows, and business processes. The incumbent will also document/define the AS-IS and TO-BE workflows, as required, for the DGIB Program. The incumbent will identify potential process improvement opportunities, and directly link them to business outcomes. The incumbent will liaise with Product Management, Product Owners, business stakeholders, and other cross-functional teams to define, groom, and prioritize user stories in the requirements backlog. The incumbent will act as the voice of the customer and define acceptance criteria to ensure the product meets stakeholder needs and customer expectations. The incumbent will prioritize requirements to be delivered through program increments and user stories, setting goals, and making refinements as needed to reflect user feedback. The incumbent participates in development meetings and provides guidance to developers. The incumbent will also serve as a SME, advising the managed services vendor and assisting with release planning and inputs to the product roadmap. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11, GS-12, GS-13. Work Schedule: Full time, Monday through Friday, 8:00am - 4:30pm Compressed/Flexible: Available Virtual: This is a virtual position. Position Description/PD#: Management & Program Analyst (Product Owner); 11 41451A/12 41450A/13 41449A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required QUALIFICATIONS REQUISES : To qualify for this position, applicants must meet all requirements by the closing date of this announcement:11/18/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. For a GS-12 position you must have served 52 weeks at the GS-11 level. For a GS-13 position you must have served 52 weeks at the GS-12 level. If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you mu

Salaire : $63,795 – $118,204/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: "To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors." How would you like to become a part of a team providing compassionate care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families, and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect, and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.