Program Specialist

This Program Specialist Resident Coordinator position is located in Medicine and Dermatology Service at the VA Connecticut , West Haven campus. The purpose of the position is to perform administrative functions that include technical support, human resource management, analytical and evaluative techniques, logistics and a variety of related administrative matters in support of the residency program. This position functions as the first point of contact for 400 health trainees annually. PRINCIPALES MISSIONS : The duties of this occupation include but are not limited to: Serves as primary Resident Coordinator for Medicine and Dermatology residency programs (~400 trainees across 10 subspecialty programs), interpreting QGENDA and MedHub schedules to ensure 24-hour VA inpatient coverage. Coordinates incoming trainee rotation schedules, call schedules, clinic schedules, conferences, and journal clubs throughout the academic year; liaises with Yale-affiliated program coordinators. Reviews TQCVL letters and trainee applications, determines visa status where applicable, and ensures proper appointment of residents and trainees in hospital computer systems. Assigns, tracks, and reviews mandatory training compliance for trainees; coordinates person class/user class assignment and system access via APDS; monitors expiring resident privileges. Organizes new intern and faculty orientation at the start of each academic year, including appointment processing for new trainees and faculty. Provides technical support and troubleshooting for hardware, software, and systems issues for Medicine and Dermatology Services, resolving the most difficult requests before escalating to OIT. Assists in development and modification of automation projects; designs methods for collecting and retrieving computer data to enhance program-related data analysis. Helps staff register for and troubleshoot VPN/remote access; conducts quarterly reviews of active VPN accounts; enters and follows up on ePAS tickets. Plans, designs, and conducts computer training on VistA, CPRS, and related network applications; serves as TMS administrator arranging mandatory hospital training (fire/safety, Info Security, ACLS/BLS, PIV). Conducts regular VistA access reviews, ensures proper menus/keys/access are issued and monitors for information security violations; trains users on security policy and procedures. Performs special projects including MPR submissions, P4P oversight/tracking, and PPE backup support; serves as System Redesign expert, analyzing data and proposing process improvements to VA leadership. Functions as backup purchasing agent preparing purchase orders and assisting with Equipment Inventory Listings (EILs); develops and coordinates local IT technical standards and the computer failure action plan. Work Schedule: Monday - Friday 8:00am - 4:30pm Compressed/Flexible Work Schedule: Not Authorized Telework: May be authorized as determined by the agency policy. Position Description/PD#:Program Specialist /PD0042640 Relocation or Travel Incentives: Not Authorized Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Promotion Potential: This vacancy is being announced at the full performance level GS-09. Notifications: This position is not a Bargaining Unit position. Selectee may be required to work at any VA Connecticut Healthcare System campus, as needed. May be required to attend conference at other facilities or other VA sites on occasion. The incumbent may be required to travel to other VA campuses and CBOC's. Selectee may be required to work at any VISN 1 Healthcare System campus, as needed. Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is in the Competi

Salaire : $72,737 – $94,563/Per Year

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through t