IT Specialist (Product Manager)

This position is in the Department of the Chief Information Technology Officer, Product Development Office (PDO), Business Administrative Support System Division (BASSD), Finance, Budget, and Acquisition Branch (FBAB). PDO develops, modernizes, manages, and supports Judiciary business systems, ensuring they meet user needs and business requirements and are ready for operational use through effective testing, security, and training. PRINCIPALES MISSIONS : The IT Specialist (Product Manager) is responsible for coordinating government and contracting status to ensure that the product and platforms within their domain are maintained, meeting business requirements, and all operations are executed expediently and on schedule. The incumbent may also be required to participate in incident resolution outside of core hours at times of system degradation or outage. The ideal candidate must be comfortable in managing priorities among competing requirements, interacting with all levels of management, effective in managing high visibility, high risk processes, and effective at crisis management. The incumbent will report to the FBAB Finance Chief. Duties Include: Serving as liaison between the end users, PDO Portfolio Managers, Business Portfolio Managers, and PDO Branch Chiefs to ensure that requirements, services, capabilities, and status are fully understood among stakeholders. Working with the Portfolio Managers and Branch Chiefs to maintain the five-year strategic plan and the current year tactical plan to ensure continued compliance with vendor and external/internal agency requirements and updates. Supporting the streamlining of all implementation efforts; and working in conjunction with other PDO teams and business owners, this includes liaising with teams in the area of software development and client service desk operations to oversee issues and resolutions to determine trends or problems area. Reviewing demonstrations, accepting changes, and coordinating releases; creating release charts, publishing dates, and reviewing dates to gain agreement from branch; and clarifying the intent and prioritizing change requests based on defined customer and stakeholder parameters. Managing the change control process and defining release content; preparing and leading Change Control Board (CCB) meetings; ensuring that sufficient items are groomed appropriately and timely; maintaining the backlog; preparing and conducting the release planning meetings; and preparing and distributing release artifacts. Assisting with the creation of requirements stories and use cases; software acceptance testing, creation of test cases and acceptance criteria; and assisting with the development of communications and training materials. Reviewing demonstrations, accepting changes, and coordinating releases; conducting meetings to discuss product status, reviewing project/release status discussing upcoming releases, issues, and deployment tasks; and informing the team members on priorities. Monitoring portfolio projects progress through product status meetings and PM artifacts; understanding and communicating change impact in releases; working with branch chiefs on each releases; and creating release charts, publishing dates, and review dates to gain agreement from branch. Overseeing and managing contractual resource's performance and deliverables. Maintaining communications with the Branch Chief using written and oral tools to keep Chief informed of events, schedules, issues, and emerging risks. QUALIFICATIONS REQUISES : Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work

Salaire : $89,508 – $197,200/Per Year | Avantages : http://www.uscourts.gov/ao-benefits

The Administrative Office (AO) of the United States Courts supports, through excellence and innovation, the constitutional and statutory mission of the federal judiciary to provide equal justice under the law as an independent and equal branch of government. The AO, an agency of the judicial branch of the federal government, is committed to serving and supporting the federal court system of the United States. The AO provides a broad range of legislative, legal, financial, technology, management, administrative and program support services to the Federal courts. AO positions are classified and paid under a broad-banded system with the exception of positions in the AO Executive Service. Salary is commensurate with experience. Most AO employees are eligible for full federal and judiciary benefits. The AO is committed to attracting the best and brightest applicants in our support of the third branch of government. We take pride in serving the judicial branch and supporting its mission to p