Description du poste
The Deputy Chief Nurse, QPS, reports directly to the Chief of QPS Service and provides and assist with the oversight, coordination, and leadership in developing and managing the facility's comprehensive performance and quality program. As a member of the Executive Leadership Council (ELC), the Deputy Chief of QPS meets with the Pentad on a daily basis and participates in overall planning and management activities at the senior management level within the Phoenix VA Health Care System.
PRINCIPALES MISSIONS :
Major duties include, but are not limited to the following: Supports the Chief of QPS with executive leadership and direct supervision for staff assigned to Risk Management, Veteran Affairs Surgical Quality Improvement Program (VASQIP), Utilization Management, Tumor Registry, Patient Safety, Performance Improvement, and Systems Redesign Supports the Chief of QPS with the achievement of high quality, safe, and cost effective evidence-based outcomes on a continual journey of a high reliability organization Collaborates with both administrative and clinical services to monitor quality and safety within the health care system Responsible for the facility's performance improvement and quality program which establishes, maintains, and monitors standards for the delivery of patient care and ensures fulfillment of the mission of the facility Participates with the executive leadership team as well as other management staff to address an organizational approach in assessing the environment, forecasting trends, transmitting values, communicating ideas, developing and implementing standards and policies, initiating programs and systems and management of care and resources Supports the Chief of QPS with the in implementing action plans and process improvement strategies at service and medical center levels for follow-up to include regular progress reports Reviews Performance Measures, EPRP, VASQIP data, IPEC, and other quality data for trends and early intervention Applies clinical performance improvement methods, collects outcome data related to policy, procedure, and regulatory compliance. In collaboration with management, the Chief initiates performance improvement and system redesign projects Utilizes data and comparative analytical processes in recommending design and implementation of innovative programs to improve service excellence, customer satisfaction, and compliance with patient care and regulatory standards Supports the Chief of QPS in the overall planning and management activities at the senior management level within the PVAHCS Assists management in top-level decision making concerning short and long range strategic planning, policy setting and daily operations; serves as the facility liaison to the VISN Quality Management Office Supports the Chief of QPS in providing continual planning to meet accreditation standards and oversight body guidelines on an on-going basis Supports the Chief of QPS in coordinating facility activities related to Joint Commission standards including survey process preparation and any follow-up Supports the Chief of QPS in coordinating the Office of Inspector General survey process preparation and follow-up, with the Commission on the Accreditation of Rehabilitation Facilities (CARF) survey process preparation and follow-up, as well as other surveys including but not limited to surveys from VA Central Office, the Office of the Medical Inspector, and the College of American Pathologists (CAP) Supports the Chief of QPS in coordinating the facility systems redesign programs, the facility patient safety program, utilization management program, and the risk management program Supports the Chief of QPS in providing leadership and direction in the development and implementation of systems to continually assess and improve the medical center's performance relative to the VHA Performance Measure Supports the Chief of QPS with all hospital accreditation and oversight of surveys Interfaces with all VA regu