Description du poste
The position is located in the Domiciliary Program in the Residential Recovery Section of the Mental Health Service at James H. Quillen VAMC. The purpose of the position is to increase efficiency within the clinic, completing such duties as tracking performance measures, organizing documentation, assembling and disseminating data regarding the program, and acting as the primary point of contact for clinic stakeholders.
PRINCIPALES MISSIONS :
The incumbent performs program support for the administrative, program, and technical assistance in the day-to-day operations of the Domiciliary program. Duties of the Program Support Assistant will be varied, routine and consist of handling data, supporting departmental processes, and assisting with coordination of schedules.Duties include but are not limited to: Serves as a point of contact for patients, medical center staff, VISN staff, pharmaceutical representatives, and various others. Responsible for the administrative handling of all forms and documents, retrieval, and dissemination of data relating to the Residential Recovery section, which are required by the Mental Health Service, VISN, and VACO. Coordinates the acquisition of supplies and equipment. Reviews requests for equipment, supplies, and services for the program. Types, edits, and maintains current copies of forms relating to program documents, letters, memos, reports and summaries, evaluations, program brochures, letters of introduction, and other types of written communication. Assembles records to correct sequential and chronological order, assures required forms, reports and suspense items are completed and signed by professional staff, and notifies various departments of the action. Assists in the acquisition, development, and/or scheduling of program resource materials and personnel, such as hard copy and computer-based brochures and reports, agency staff and/or volunteer personnel, and/or needed program equipment such as telephones, computers and printers, fax machines, etc. Monitors the timeliness of documentation by performing weekly and monthly workload checks to ensure accuracy of reports, program summaries, and surveys. Utilizes knowledge of the program and computer skills to provide data/reports related to the administrative, clinical, and technical aspects of the program initiatives to the Mental Health Service as appropriate, as well as create PowerPoint slides and other educational materials related to the initiatives. Compiles and provides statistical information needed for administrative and patient care monitoring and reporting within programs. Uses Microsoft Office computer programs in their daily work to include Word, Excel, and Publisher. Work Schedule: Friday 7:45am- 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD605790 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
QUALIFICATIONS REQUISES :
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non temporary competitive appointment. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In th
À propos de Veterans Health Administration
OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.