Information Receptionist

The Robert J. Dole VA Medical Center is looking for an energetic, organized, and affable person to serve as our information receptionist. PRINCIPALES MISSIONS : Major Duties: Provides information in person or on the telephone in response to inquiries concerning the identification, location, and general responsibilities of organization. Receives telephone calls from individuals who frequently do not know the medical facility organization nor the person with whom they need to speak. Routes such calls to the appropriate office or employee. Notifies employees to pickup telephone messages held by the receptionist. Maintains the medical facility reception area, including up-to-date locator records, telephone directories, building floor-plans, organization pamphlets, and similar guides, records of visitors, inquiry tallies, directories of other government agencies that interface or otherwise work with the medical facility, local commercial transportation schedules, housing registers, and miscellaneous bulletin board items. Ensures the reception area is stocked with appropriate booklets, pamphlets, and brochures for public distribution. Issues identification badges to visitors as applicable. Provides instructions on security regulations related to wearing of badges and showing of passes. Ensures visitor badges are retrieved at the end of visits. Obtains as evidence of appropriate identification; and explains security regulations on restrictions on packages and briefcases; applies specific instructions in the processing of other categories of visitors and issues special types of badges to special categories of individuals; arranges for escort service where required; refers unannounced visitors to officials in the organization; receives advance notices of meetings, conferences, etc. Uses office automation equipment such as computers, modems, printers, copiers, and FAX machines and software. Composes routine requests, memoranda, and transmittal and acknowledgement letters. Stores and retrieves documents or files, inserts and deletes text, and transmits and receives electronic mail. Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Virtual: This is not a virtual position. Position Description/PD#: Information Receptionist/PD10564-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS REQUISES : To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-3 position you must have served 52 weeks at the GS-1. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: General Experience: You must have at least six (6) months of general experience. General experience is (1) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. NOTE: Experience must be fully documented on your resume and must include job ti

Salaire : $36,464 – $44,780/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

Veterans CHOOSE and TRUST Robert J. Dole VA Medical Center because of exceptional staff, with a heart for service, who pledge to provide service excellence in the delivery of high-quality health care. Dole VA is located in the heart of Wichita, Kansas, the largest city in the state of Kansas with a metro population of roughly 500,000. Wichita is charming in appearance with a reasonably priced housing market, 8 shopping districts, 28 art galleries, 33 museums, and award-winning cultural opportunities such as The Wichita Grand Opera, Music Theater of Wichita, and the Wichita Symphony Orchestra. Services offered at the Dole VA include (but not limited to): Primary Care Services in Wichita, Dodge City, Hays, Hutchinson, Parsons, and Salina, serving over 24,000 veterans per year. 22 Medical and Surgical Specialties, serving over 50,000 veterans per year. 6 Surgery suites, performing 2,000 cases per year. 9 bed Emergency Department, serving 22,000 veterans per year. 30 bed Community Living C