Description du poste
The Supervisory Pharmacy Technician (Clinic/CBOC Medication Program Manager) position functions as the specialist in all the outpatient patient care areas of pharmacy service at Greater Los Angeles, West Los Angeles facility with primary focus in the outpatient pharmacy service.
PRINCIPALES MISSIONS :
Duties include but are not limited to: Coordinates the technical aspects of pharmacy drug distribution activities to ensure standard operating procedures are in alignment with both clinic and automation capabilities so that efficiencies are maximized. Incumbent is instrumental in recommending changes for the improvement of the workflow, work methods, and priorities involved within the drug distribution system. Evaluates and analyzes workflow and coordinates all work activities involved with Pharmacy ward stock distribution throughout multiple locations. This will involve trouble shooting, regularly gathering data, analyzing, and interpreting VA data and formulating action plans. Ensures that automated dispensing data is archived within established guidelines for each type of equipment throughout multiple locations throughout VAGLAHS. Resolves problems and complaints regarding all pharmacy and automated dispensing automation, troubleshoots problems with all automated dispensing equipment when production is compromised and alerts appropriate personnel. Has oversight responsibility of the ward stock, proper storage, and required inspections, throughout multiple locations throughout VAGLAHS. Has oversight responsibility for the addition of new items and deletion of obsolete items. Ensures that equipment is cleaned and maintained to minimize downtime. Develops training programs and material for orientation. Trains and orients pharmacy staff, controlled substance inspectors and other medical center staff involved in operating the automation throughout multiple facilities. Provides data for workload reports and process improvement projects to appropriate supervisors throughout multiple facilities. Thoroughly understands VA Pharmacy procurement and formulary and uses this knowledge to appropriately manage the clinic and ward medication distribution. Ensures that the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans, work products, and services. Ensures that all team members participate in planning for achievement of team goals and objectives. Applies a wide range of qualitative and/or quantitative methods to identify, assess, analyze, and improve team effectiveness, efficiency, and work products. Leads the team from multiple locations in assessing team strengths and weaknesses, in exploring alternatives, and in determining what improvements can be made. Trains or arranges for the training of team members in methods and techniques of team building, working in teams, and accomplishment of individual and team tasks. Coaches the team in problem solving methods and techniques; provides advice on work methods, practices, and procedures; and assists the team and/or individual members in identifying possible solutions. Discusses with the team assignments, projects and/or program issues under review, and deadlines and time frames for completion. Serves as facilitator in coordinating team initiatives and in consensus-building activities among team members. Leads the team in identifying, distributing, and balancing workload and tasks among team members in accordance with established priorities, workflow, skill level and/or occupational specialization. Ensures that team members have an integral role in developing the final team product. Monitors and reports on the status and progress of work. Checks work in progress and reviews completed work to see that the supervisor's overall instructions have been met. Keeps the team appraised on progress in meeting established milestones and deadlines for completion of assignments, projects, and tasks