Medical Support Assistant

The purpose of this position is to provide a variety of support duties that facilitate the work physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility who provide patient care. This position is located in the Division of Nursing, Branch of Ambulatory Care, Northern Navajo Medical Center, Shiprock, New Mexico. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021). PRINCIPALES MISSIONS : Assures that there are adequate resources (i.e., charge tickets, admission packets, Contract Health Services (CHS) forms, and part for the printers) for the daily clinic functions. Answers telephone calls and routes calls to appropriate clinic or individuals. Requesting charts from Medical Records through the Resource Patient Management System. Enters appointment schedule. Completes routing slips for the next day clinic appointments. Interviews patients to obtain insurance information and for health care services provided. Floats to other clinics/units as needed at the discretion of the Supervisory Clinical Nurse or designee. Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) QUALIFICATIONS REQUISES : To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS04: One year of general experience. General experience is progressively responsible clerical, office or other work that indicates ability to perform the work of this position at the GS-4 level. OR 2 years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of education and experience that when combined fully meet the minimum qualification s for this position. The total percentage must equal at least 100% to qualify an applicant for the GS-4 level. GS05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Answering telephone calls and routine calls to appropriate clinical or individuals. Participating in group meetings and completing meeting minutes. Performing clerical duties by checking in patients, initiating health summaries, updating patient demographics and insurance information. Coordinating and managing appointment system. Participating in department qualify monitoring and performance improvement projects. OR 4 years of education above the high school level. OR Combination of education and experience that when combined fully meet the minimum qualifications for this position. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. The total percentage must equal at least 100 percent to qualify an applicant for GS-05 grade level. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closi

Salaire : $37,193 – $52,957/Per Year | Avantages : https://www.ihs.gov/OHR/pay-and-benefits/insurance/

Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients. Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of over 2 million American Indians and Alaska Natives.