Description du poste
This position is a Health System Specialist (Executive Assistant to the Regional Operating Officer) with each VHA VISN 1 Health Service Area. The incumbent provides expert program management, analysis, executive coordination, and action-officer support for complex VISN and HSA priorities. Serving as an executive-level liaison across VHA, VISNs, HSAs, and VA Medical Centers, the position supports systemwide programs and operational initiatives using expertise in healthcare delivery systems.
PRINCIPALES MISSIONS :
The Health System Specialist (Executive Assistant to the Regional Operating Officer) assists the Regional Operating Officer in managing and administering multiple VA Medical Centers, Community-Based Outpatient Clinics, and associated facilities serving Veterans across a regional catchment area. The position supports HSA-wide resource allocation, operational planning, performance support, and implementation of policies and organizational priorities. Major duties include, but are not limited to: Oversees the HSA portfolio, including Emergency Management, Industrial Hygiene, Engineering, and Environmental Protection, ensuring effective coordination and implementation of operational priorities. Coordinates operations involving Capital Asset Management, Environmental Programs, Occupational Safety and Health, Healthcare Technology Management, Logistics, Human Resources, and Market Planning. Represents the Regional Operating Officer at executive-level meetings and engagements with internal and external stakeholders, exercising delegated decisional authority within established limits. Manages administrative and operational requirements, including performance planning, timelines, appraisal processes, and coordination of executive management functions. Provides direct supervision and oversight of administrative and technical staff, including assigning work, establishing performance expectations, evaluating performance, and resolving personnel-related concerns. Exercises supervisory authority involving employee selection, performance appraisals, training and development, disciplinary actions, and resolution of serious employee complaints and grievances. Establishes organizational goals, milestones, deadlines, and performance standards to ensure administrative and operational support teams meet established priorities and customer service expectations. Leads and coordinates program planning, policy analysis, data collection, legislative interpretation, and analytical studies related to Federal programs, policies, and administrative operations. Develops and applies system redesign and change-management strategies to assess program accomplishments, organizational performance, and operational effectiveness. Conducts special and confidential projects involving complex and sensitive matters, including patient adverse events, employee-related operational concerns, and Congressional inquiries. Defines project scope, determines appropriate methodologies, conducts in-depth analyses, and develops solutions to address complex operational and administrative issues. Interprets legislation, regulations, policies, and administrative guidance to support operational decisions, program implementation, and organizational compliance. Briefs executive leadership on the implications of proposed actions and provides recommendations to approve, modify, or disapprove proposals affecting organizational operations. Establishes, monitors, and refines systems and procedures to ensure high-quality, timely executive correspondence and completion of administrative requirements. Develops internal administrative policies, guidelines, and procedures to improve operational efficiency, organizational effectiveness, and consistency in program operations. Evaluates staffing requirements, resource utilization, organizational structures, and administrative processes to identify opportunities for improved program effectiveness. Coordinates with senior executives, departme