Description du poste
This position is located in the Department of Homeland Security (DHS), Management Directorate, Office of the Chief Information Officer (OCIO). The DHS OCIO is responsible for all matters relating to information and DHS information environment including customer experience, network operations, information systems, information assurance, defensive cybersecurity, and communications.
PRINCIPALES MISSIONS :
The Executive Director, Compute, Operations, Resilience, & Endpoints (CORE) is a trusted advisor and senior leadership position within the Department of Homeland Security who supports the CIO in ensuring that the DHS's infrastructure adds value in transforming and supporting business and agency operations and service delivery. In addition, the incumbent oversees implementing the agency's overall IT strategy to establish and sustain effective and efficiently managed life cycle support of DHS's IT Infrastructure services. Specific responsibilities include: Provides executive leadership and strategic direction for the foundational technology layer supporting DHS's mission. The incumbent oversees the delivery of scalable infrastructure, connectivity, and endpoint services, ensuring robust, secure, and high-performing systems that eliminate silos and enable seamless integration across the enterprise. Manages four key divisions Network & Edge, Identity & Access Management, Endpoint Services, and Spectrum Management each serving as a critical pillar of the technology stack. Provides leadership and coordination in advancing the OCIO mission, ensuring compliance with legislative, cybersecurity, and operational requirements through effective IT systems and services. Advises the CIO and Deputy CIO on operational and strategic issues, offering timely assessments and recommendations for decision-making in routine and critical situations. Leads integrated program planning and execution, balancing current operations with migration to future state environments, and aligning IT assets and resources with DHS mission needs. Drives continuous improvement by monitoring industry and government innovations, implementing best practices, and deploying reusable technology and infrastructure solutions to enhance customer satisfaction and mission outcomes. Oversees contract management, service agreements, and outsourced services, ensuring efficient acquisition and delivery of IT products and services while implementing cost-saving measures. Ensures IT assets and resources are effectively aligned with cybersecurity and strategic mission needs, leveraging technology to improve business processes and operational effectiveness. Directs planning activities for service delivery, program management, organizational change, coordination, communication, policy, oversight, and customer experience. Monitors progress, evaluates outcomes, and adapts planning approaches to improve results, fostering a high-performing organizational environment capable of responding effectively in both routine and crisis situations. Develops and manages activity-based costing and performance benchmarks aligned with industry standards and mission requirements. Provides motivation and stretch goals to drive operational change, improve efficiency, quality, and service, and support continuous improvement across the Directorate. Ensures the confidentiality, integrity, and availability of sensitive information stored on and processed by the operational information technology systems supporting the various mission elements of the Department to avoid it from being adversely impacted. Provides executive level direction in planning, implementing and evaluating long range IT activities to support DHS strategic business plans and cross-functional business solutions. Responsible for aligning resources (money, people, time and technology) appropriately for IT support for achievement of the DHS mission and tasks. Follows current IT government and industry organizational innovations (process redesign or