Program Support Assistant

The Program Support Assistant, as an extension of the Chief of Primary Care, assists and supports Primary Care in daily administrative functions, outcomes management, performance measures, and logistics/supply management. The Program Support Assistant reports directly to the Administrative Officer of Primary Care. PRINCIPALES MISSIONS : Duties may include but are not limited to: Ensures that all administrative processes related to clinic management are performed efficiently and in compliance with established guidelines. Conducts inventory, requests equipment and supplies for the team, and participates in meetings and discussion concerning construction, activation, and space modifications. Complies, analyzes, and presents data to support decision-making and optimize primary care operations. Interprets administrative policies, assists with developing local policies, define administrative requirements, and/or provides advice to the Chief of Primary Care and Administrative Officer on related issues. Interacts with other services to obtain necessary input and concurrence and to monitor and ensure adherence to approved policies and procedures. Assists with the management of the Chief of Primary Care calendar, resolves scheduling conflicts, rescheduling appointments, and printing documents needed for the day. Assists with the development and modification of service clinic profiles as directed by the Chief of Primary care and/or Administrative Officer. Serves as the primary timekeeper for Primary Care. Gathers and complies data from various systems, including VISTA, KLF, PCMM, CPRS, and other data warehouses. Assists with clarifying DDS (Data Definition Standards) requirements related to data collection. Reviews data transmission errors and inconsistencies to ensure the accuracy of all data in PCMM system. Advanced proficiency in Outlook, Word, Excel, AcuStaf, CPRS, VistA, and a comprehensive understanding of Primary Care policies. Maintains accurate and up-to-date records of employee certifications for Primary Care staff. Responsible for maintaining the 6-part folder for all Primary Care providers which involves organizing, updating, and auditing folders. Prepares and distributes the delegation of authority notification when the Chief of Primary Care is out of the office. Monitors certification expiration dates, ensuring timely renewals, and maintaining a tracking system to document compliance. Other duties as assigned. Work Schedule: Monday through Friday; 8:00am-4:00pm Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD305250 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS REQUISES : To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Applicants must submit documentation verifying that they meet time-in-grade requirements in accordance with federal regu

Salaire : $50,460 – $65,599/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The Lexington VA Health Care System provides care for Veterans throughout central, eastern, and southern Kentucky. The Troy Bowling Campus near Cooper Drive in Lexington is a fully accredited, two-division, tertiary care medical center with an operating capacity of 199 hospital beds. Established in 1973 and built adjacent to the University of Kentucky, this campus offers specialty outpatient care, inpatient acute medical, neurological, surgical, and psychiatric care. The Franklin R. Sousley Campus on Leestown Road, established in 1931, is home to the main Primary Care clinics, including Women's Health and Geriatric specialty clinics. It also houses other s