Information Technology Specialist (Customer Support/Network Services)

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 27-NDCA-13106782-MS. PRINCIPALES MISSIONS : If selected for this position, you will join a well-respected team that is responsible for providing technical and analytical assistance which support the information management needs of the United States Attorney's Office. This position will be full time in the San Jose Branch office with occasional travel to San Francisco for nationwide deployments. The incumbent will work in the San Francisco office for 3 months for training. Typical work assignments will include: Providing IT customer service and support in troubleshooting Resolving hardware/software interface and interoperability problems Implementing policies and procedures to ensure information systems reliability Monitoring functionality, security, and integrity of internet services Assist in the planning, development and coordination of litigation support and case management services Installing, configuring, troubleshooting, and maintaining customer hardware and software Responsibilities will increase and assignments will become more complex as your training and experience progress. Each grade has 10 step rates and GS employees are usually hired at step one of the applicable GS grade level at which the applicant qualified. The salary range for a GS-07 in San Jose, California is $63,081.00 - $82,007.00 (step 1 through step 10). QUALIFICATIONS REQUISES : To qualify for this position, you must meet Specialized Experience and Basic Requirements as outlined below. Specialized Experience: Your resume must demonstrate you have one full year of specialized experience equivalent to at least the next lower grade level in the Federal service to include paid and nonpaid, public and private section experience. GS-7: Specialized experience is defined as experience maintaining equipment inventories; providing software and/or hardware maintenance support; providing user support and assistance on computer applications; and assisting with network monitoring and management. Basic Requirements: Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies listed below. See Education section below for Minimum Proficiency Level Scale. For complete details, see Competency-Based Qualification Standard for the Information Technology (IT) Management Series, 2210. Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing th

Salaire : $63,081 – $82,007/Per Year | Avantages : https://www.usajobs.gov/Help/working-in-government/benefits/

If you are looking for an exciting and challenging career, this is the position for you! With a talented workforce of over 100,000 people, the Department of Justice leads the Nation in ensuring the protection of all Americans while preserving their constitutional freedoms. You will be part of a dedicated team helping to enforce Federal criminal and civil laws that protect life, liberty, and the property of citizens. The Northern District of California is one of the largest U.S. Attorney's Offices in the country with over 100 attorneys located in the three-staffed offices: San Francisco, Oakland, and San Jose. The Office prosecutes federal crimes, defends, and pursues the interest of the United States in civil cases. The office is responsible for representing the federal government in virtually all litigation involving violations of federal law, civil lawsuits against the government, and actions to collect judgments and restitution of behalf of victims and taxpayers. The district stretc