Head of People & Talent

You have a track record of delivering people outcomes in a fast-paced, growing business, adapting quickly when priorities change and working confidently through uncertainty. You have strong employee relations and UK employment law knowledge. You're calm and confident advising on complex issues, and willing to have difficult conversations. You've led a small People team, setting clear goals and helping others develop. You're happy to combine leadership and strategy with hands-on delivery - building and improving things yourself when needed. You're a natural business partner who builds trust and can influence at every level. You're confident challenging and guiding senior leaders, but equally comfortable moving forward constructively when the business takes a different direction. You're curious about how a business works and proactive about building relationships. You seek out the challenges facing managers and employees, rather than waiting to be asked. You have experience overseeing talent acquisition and understand what good looks like across employer brand, hiring quality and onboarding. You'll work alongside our Talent Manager to continually improve our in-house recruitment process. You're comfortable with reward, including pay reviews, benchmarking and making evidence-led recommendations. You're experienced in HRIS and people data. You follow the evidence, look beyond the numbers and use insight to drive decisions. You're excited about using AI and modern tools to work smarter. You're comfortable not having all the answers, testing ideas before they're perfect, learning quickly and taking calculated risks. You're a proactive, hands-on problem solver who spots what needs fixing, balances strategy with delivery and stays clear on priorities. You've made a measurable difference to culture and engagement, and you instinctively work with our values in mind. About us Our mission is to help people navigate relationship change with kindness, clarity and practical support. From moving in together to getting married, separating, co-parenting or blending families, amicable helps thousands of couples have better conversations and make clearer decisions. Our digital, human approach combines technology with expert support to make things simpler, fairer and more accessible, reducing the cost and stress of navigating relationship change. amicable is growing quickly as demand increases and the way people approach relationships continues to evolve. Our values bring our purpose to life: we are Kind to everyone we encounter, we embrace Trust & Professionalism, and our Customer Focus drives us to be more Pioneering. We are proud to be part of the Octopus Group. About the role People are at the centre of everything we do at amicable - for the couples we help, and for each other. We’re looking for a Head of People & Talent to help us attract, develop and retain brilliant people as we grow. Reporting to our Operations Director, you’ll set People & Talent priorities in line with our business objectives. You’ll be a trusted adviser to the Operations Director, management team and people managers across amicable, bringing sound HR judgement, constructive challenge and a practical approach to solving problems. You won’t wait for people to come to you. You’ll proactively build relationships across the business, take the time to understand how different teams work, and seek out the challenges facing managers and employees. You’ll use what you learn to spot issues early and turn business needs into practical action. This is a hands-on role for someone who understands what it takes to help a business scale from around 100 people. You’ll lead and develop our Talent Manager and People & Talent Assistant, work closely with our fractional L&D Partner, and combine setting direction with getting things done. Working arrangements: This is a full-time, hybrid role. You’ll mainly work from home, with a minimum of one day a week in the office - either in Richmond or at the Octopus office in the central London. There will be occasions when you’ll need to attend a particular location. The role is 35 active working hours a week, with core hours of 10am-3pm and an hour lunch break. What success looks like In your first year, you’ll: Build trusted relationships across the business, establish clear People & Talent priorities and take ownership of delivering them. Review and improve our performance review process, helping managers have better performance and development conversations. Give leadership a clearer view of hiring, retention and people risks - and recommend practical action. Develop and support the People & Talent team, setting clear goals and helping them grow. Key responsibilities People partnering & leadership Advise the Operations Director, management team and people managers on people priorities, employee relations and UK employment law. Lead the Pe