BA/Technical Product Manager

Partner Discovery & Requirements Analysis • Lead and document working sessions with clinical, finance, operations, product, and technical stakeholders to understand existing workflows, business rules, data requirements, and operational processes. • Translate manual and system-supported workflows into structured business and functional requirements. • Produce gap-analysis documentation mapping current-state processes and partner requirements to existing platform capabilities. • Classify requirements based on appropriate disposition, such as existing functionality, configuration, new development, acceptable operational workaround, shared platform enhancement, or out of scope. • Maintain a consistent backlog structure across implementations so requirements remain comparable, traceable, and reusable. System Reconciliation & Technical Analysis • Analyze application logic, SQL, stored procedures, configuration parameters, integrations, and data flows to understand existing system behavior. • Determine whether business requirements can be satisfied through configuration, existing functionality, process changes, or new development. • Validate assumptions about platform behavior against available technical evidence and distinguish confirmed system behavior from inferred behavior. • Identify discrepancies between documented behavior, stakeholder expectations, system configuration, and implemented logic. • Trace business rules to underlying parameters, data elements, calculations, integrations, and system components. • Identify where behaviors are configurable versus hardcoded and assess the impact on future implementations. Requirements Authoring • Write clear business and functional requirements, user stories, acceptance criteria, assumptions, dependencies, open questions, and proposed workarounds. • Maintain appropriate separation between business-facing requirements and technical implementation details. • Ensure acceptance criteria reflect the agreed solution approach, including configuration changes, operational workarounds, or new functionality. • Apply a consistent standard for distinguishing standalone requirements from assumptions, configuration decisions, implementation details, or operational procedures. • Maintain traceability from business need through solution decision and development implementation. Cross-Functional Facilitation & Governance • Facilitate requirements, solutioning, and review sessions across business, clinical, product, engineering, data, and operational teams. • Drive open questions toward resolution and update requirements and documentation to reflect confirmed decisions. • Identify ambiguity, conflicting requirements, downstream impacts, and cross-feature dependencies before development begins. • Prevent scope drift and ensure implementation-specific requirements do not unintentionally become platform-wide requirements. • Support prioritization and decision-making by clearly communicating business impact, implementation complexity, dependencies, and risk. Ticket Creation & Scoping • Translate approved requirements into development-ready tickets containing problem statements, user stories, functional scope, acceptance criteria, dependencies, assumptions, and open questions. • Partner with engineering and architecture teams to clarify technical scope and implementation approach. • Track dependencies across features, integrations, implementations, and shared platform capabilities. • Identify common capabilities that can support multiple clients, workflows, or future implementations rather than creating one-off solutions. • 8+ years of experience as a Business Analyst, Technical Product Manager, Product Owner, or equivalent role in a software-, data-, or technology-driven environment. • Experience working within healthcare technology, healthcare operations, payer/provider systems, pharmacy, claims, revenue cycle, eligibility, or related healthcare domains. • Ability to understand and reason about SQL, data structures, system logic, APIs, configuration, and technical workflows well enough to validate platform behavior and collaborate effectively with engineering teams. • Demonstrated ability to write clear requirements, user stories, acceptance criteria, and development tickets that engineering teams can implement with minimal rework. • Strong analytical rigor with the ability to distinguish confirmed facts from assumptions, challenge unclear reasoning, and validate conclusions. • Experience facilitating requirements and solution-review sessions involving business, clinical, operational, and technical stakeholders. • Strong written and verbal communication skills, with the ability to adapt business and technical information for different audiences. Preferred Qualifications • Familiarity with healthcare claims, eligibility, reimbursement, clinical workflows, pharmacy operations, or healthcare financial processes. • Experience working with configurable or rules-driven healthcare platforms. • Experience supporting client, provider, health system, or partner implementations. • Understanding of data pipelines, ETL processes, APIs, healthcare integrations, and data exchange concepts. • Experience managing a shared product backlog across multiple customers, implementations, or business units. • Familiarity with healthcare data standards, regulatory requirements, or privacy considerations such as HIPAA. Key Competencies • Requirements elicitation and translation • Healthcare workflow analysis • Technical and data analysis • System behavior reconciliation • Product and backlog management • Stakeholder facilitation and decision-driving • Cross-functional collaboration • Analytical rigor and structured problem-solving • Dependency and impact analysis • Documentation discipline and traceability To apply: https://weworkremotely.com/remote-jobs/proarch-ba-technical-product-manager