Clinic Administrative Coordinator

Connect Physiotherapy & Exercise is looking for a reliable, organized, and personable Administrative Coordinator to join our team. This is a varied role supporting the day-to-day operations of a busy multidisciplinary clinic. You’ll help keep the clinic organized, support our clinicians, communicate with clients and third-party providers, and play a key role in managing our billing and accounts receivable processes. We’re looking for someone who enjoys working with people, has excellent attention to detail, and can work independently while being part of a collaborative team. The position is part-time at approximately 20–30 hours per week, with flexibility for daytime, evening, or a combination of both. **What You’ll Do** * Provide a welcoming and professional experience for clients in person, by phone, and by email * Assist with appointment scheduling, client communication, and general clinic administration * Process payments, direct billing, and third-party billing * Manage accounts receivable, including monitoring outstanding accounts, payment reconciliation, and appropriate follow-up * Communicate with clients, insurers, and third-party providers to resolve billing or account questions * Track required physiotherapy paperwork and help ensure documentation is completed and submitted on time * Use Jane App for scheduling, billing, payments, client communication, and account management * Maintain accurate and up-to-date client information * Support clinicians and other team members with day-to-day administrative needs * Assist with maintaining and improving administrative systems as the clinic grows **Who We’re Looking For** You’ll be a great fit if you: * Are reliable, organized, and consistently follow through on responsibilities * Have excellent attention to detail * Enjoy working with people and providing a positive client experience * Can manage multiple tasks and priorities effectively * Are comfortable working independently and taking initiative when something needs attention * Communicate clearly and professionally in person, by phone, and by email * Are comfortable working with scheduling, billing, and clinic management software * Have strong computer skills and can learn new systems efficiently * Handle confidential client and financial information professionally * Enjoy being part of a collaborative healthcare team **About Connect Physiotherapy & Exercise** Founded in 2021, Connect Physiotherapy & Exercise is an Edmonton-based multidisciplinary clinic focused on helping people recover from injury, build physical capacity, and perform at a higher level. Our team includes physiotherapists, exercise professionals, and other healthcare providers working together in an active, collaborative clinic environment. We’re a growing clinic and are looking for someone who can become an important part of our team and help keep the day-to-day administrative side of the clinic organized and running smoothly. **Qualifications & Experience*