Administrative Coordinator – Centralized Intake and Referral Services 1.0 FTE – 37.5 Hours per Week

**1.0** **FTE – 37.5 Hours per Week** Join an innovative and collaborative team that is transforming how care is delivered across Dufferin and Caledon. Through our integrated Hub-and-Spoke model, supported by centralized intake, a shared electronic medical record, and strong community partnerships, we are creating a more connected, equitable, and person-centered system of care by bringing health, human, and social services together. We believe exceptional care starts with strong relationships. Working alongside colleagues, community partners, clients, and families, you will help foster a culture of trust, collaboration, advocacy, and respect. Here, you can focus on what matters most: delivering high-quality care and improving outcomes for the people and communities we serve. We support our team members to practice at their full scope while making a meaningful difference in the lives of vulnerable and underserved populations. As part of our team, you will contribute to innovative solutions, continuous improvement initiatives, and integrated approaches that address complex community needs. We are seeking compassionate, adaptable professionals who are committed to growth, communicate effectively, embrace change, and make thoughtful decisions in support of our shared vision. If you are passionate about health equity, collaborative care, and making a lasting impact in your community, we invite you to join us in shaping the future of primary care and creating healthier communities together. The Dufferin Area Family Health Team currently has an opportunity for a full-time **Administrative Coordinator – Centralized Intake and Referral Services** to join our compassionate, collaborative, multi-disciplinary and dynamic health care team dedicated to improving access to care and supporting the health and wellbeing of our community. The successful candidate will provide essential administrative support to the Centralized Intake Clinicians, helping coordinate and manage referrals to specialists, diagnostic services and community programs across Dufferin-Caledon. Working within our electronic medical record (EMR) and Ocean MD referral management platform, this individual will support the efficient processing, tracking and communication of referrals, ensuring information is accurate, workflows are coordinated and patients and providers are kept informed. The ideal candidate will be highly organized, detail-oriented and comfortable working in a fast-paced environment. They will bring excellent communication and problem-solving skills, strong computer proficiency and a collaborative approach to supporting an innovative, evolving model of integrated primary care. **Key Responsibilities** ***Referral Coordination and Administrative Support*** * Receive, process, organize and coordinate incoming and outgoing referrals to specialists, diagnostic services and community programs, providing administrative support to the Centralized Intake Clinicians. * Review re