Controller, Property Management

**Description** **About FirstService Residential:** FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development. **Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.** **Job Overview:** **The Controller,** reporting to the Director, Property Management – Canada, is a proactive leader focused on aggressive change management within the client accounting team. This role emphasizes change management and operational expertise, requiring strong business acumen, effective communication, and excellent interpersonal skills. The Controller will be the lead in onboarding new Property Management clients, ensuring accurate and timely financial reports, overseeing processes, resolving issues, and aligning with FirstService Residential's objectives. This is a multi-market role and requires the candidate to understand the business operations and industries in each market to ensure that business targets in each market are adequately supported. This is an Operational Controller position, focused on delivering Process Management in addition to some Financial Analysis. The candidate should exhibit strong accountability, urgency, and ownership and drive process improvements and efficiencies. They will design, execute, and train on new systems, partnering with teams to establish best practices. **Responsibilities:** *Client Accounting:* * The Controller will lead a team of accounting team members and will be the primary lead for onboarding new clients for the Property Management division. * Ensure smooth onboarding of new clients and provide excellent client service to support client retention. * They will support and lead accountants in the following functions and may also be required to complete these functions themselves: * Perform complex accounting functions for a portfolio of real estate properties accurately, efficiently, and by the assigned deadlines with limited supervision. * Have full involvement, responsibility, and accountability for their portfolio, which includes Monthly Financial Statement preparation and distribution, Annual Budget Input and Loan/Mortgage Calculation, etc. * Coordinate with property manager to ensure compliance with all procedures and evaluate and prepare all annual budgets and review all expense ledgers and assist in recovery reconciliations. * Research and analyze financial data as required internally by management and externally by investors and other parties. * Daily