HR & Talent Operations Manager

JOB DESCRIPTION Position: HR & Talent Operations Manager Location: Lekki Phase 1, Lagos. Job Type: Full-time Hybrid ABOUT THE ROLE A growing recruitment and HR consulting organisation is seeking a proactive and experienced HR & Talent Operations Manager to establish and manage its HR function, strengthen client workforce support, develop professional communities and build a structured talent pipeline. The ideal candidate will combine strong HR knowledge with operational thinking, people management and community development skills. KEY RESPONSIBILITIES 1. HR & People Management - Establish and manage internal HR policies, procedures and employee management systems. - Oversee employee recruitment, onboarding, documentation, performance management and offboarding. - Manage employee relations, attendance, leave and staff development. - Support workforce planning and organisational development. 2. Client HR & Workforce Support - Provide HR and workforce management support to household employers, business owners and corporate clients. - Advise clients on staffing needs, employment documentation, onboarding and employee management. - Support performance management, employee relations and workplace conflict resolution. - Identify workforce challenges and recommend practical HR solutions. 3. Records & Documentation Management - Establish and maintain organised employer, employee and candidate records. - Manage employment documentation, candidate profiles, screening records and placement history. - Ensure accurate record-keeping, confidentiality and data protection. - Introduce efficient digital systems for managing and retrieving records. - Run background checks on every candidates before official engagement. 4. Talent Pipeline Development - Build and maintain a structured pipeline of skilled workers and professionals across different industries. - Identify, attract, categorise and engage talent based on skills, qualifications and experience. - Develop talent onboarding, engagement and retention strategies. - Maintain relationships with registered professionals and prospective candidates. 5. Community Development & Management - Build, grow and manage professional and talent communities. - Develop initiatives that promote career development, networking and professional engagement. - Organise webinars, training sessions and professional development activities. - Build relationships with professional associations, training institutions and relevant organisations. - Ensure consistent communication and meaningful value for community members. 6. Stakeholder Management & Reporting - Build and maintain relationships with employers, employees, candidates and industry stakeholders. - Manage HR-related enquiries and employment concerns. - Monitor HR, talent and community activities and prepare periodic reports. - Develop operational procedures and recommend improvements. - Provide regular updates and strategic recommendations to management. REQUIREMENTS & QUALIFICATIONS - Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, Management or a related field. - 3–5 years of relevant experience in HR, people operations, talent management or HR consulting. - Strong knowledge of HR administration, employee relations and workforce management. - Experience developing HR policies, processes and organisational systems. - Good understanding of recruitment, talent management and employee documentation. - Experience in community building or stakeholder management is an advantage. - Proficiency in digital tools, HR software, spreadsheets and database management. - Strong communication, organisational, leadership and problem-solving skills. - Ability to work independently, take initiative and build systems from the ground up. WHAT WE EXPECT We are looking for someone who can take ownership of HR and talent operations, establish effective systems, support diverse clients, build professional communities and develop a sustainable talent pipeline. The ideal candidate must be proactive, organised, technology-aware and capable of translating business needs into practical people-management solutions. TO APPLY Interested and qualified candidates should send their CV and a brief cover letter to : Email: a b soluterecruiterscareers@gmail.com Subject: Application for HR & Talent Operations Manager. <