Senior client delivery manager

Senior launch manager Please note this role will be hired as a 'Senior launch manager' Hybrid role based in our Dublin office, with occasional travel to our UK offices as needed About us Seccl is the Octopus-owned embedded investment platform, on a mission to help more people invest, and invest well. We’re building the infrastructure behind the next generation of investing. Our technology already powers some of the UK’s most ambitious fintechs, banks, financial advisers and wealth firms, with close to a million investors relying on Seccl-powered platforms. And we’re now expanding into Europe. We’ve got a proven product, strong momentum and big ambitions for what comes next: helping more household-name brands launch and scale investment propositions, entering new markets and replacing outdated investment infrastructure with technology that’s faster, simpler and built for scale. We’re proud to be part of Octopus, one of the UK’s most successful privately held investment and technology groups. That gives us the backing and long-term perspective to build something substantial, while keeping the pace and energy of a high-growth business. Seccl and Octopus are both B Corp certified and share a belief that profit and purpose should go hand in hand. We’re now expanding into Europe, starting in Ireland. As we build Seccl Ireland, we’re looking for a senior launch manager to play a key role in turning new customer opportunities into successful launches. Check out the Seccl website to see what we’re building and read more about our mission to shape the future of investments. The role As senior launch manager, you’ll be the face of Seccl for firms in Ireland, owning the relationship from the first conversation through to go-live and migration. Reporting to our Ireland CEO, you’ll work alongside the growth team to help banks, advisers, platforms, fintechs, employee benefits firms and life and pension distributors turn their ideas into live investment propositions. You’ll run deep-dive workshops to understand what each firm is trying to achieve, design the proposition and launch plan with them, and show how Seccl can make it happen in detailed demos. Once a firm is on board, you stay with them as their main point of contact, keeping onboarding on track and pulling in colleagues across Seccl to get it done. It’s a role with real range: part consultant, part relationship owner, part project lead. As one of our first Dublin hires, you’ll help shape how we win and onboard firms in Ireland, and what you hear from the market will feed directly into what Seccl builds next. What you’ll own Deep-dive workshops that help get clear on a firm's business, their pain points and the right proposition for them Demos and tailored content, from one-pagers to pitch decks, that give firms accurate answers and help deals move forward Design and agree launch plans, with clear milestones, timelines, communication cadence and responsibilities before delivery begins Act as the main point of contacy with each firm from first conversation through to go-live, including escalations Onboarding and migration projects that stay on track and meet a high standard, across several firms at once Clear updates on deals and projects for stakeholders and executive sponsors, and training that helps customer teams get the most from Seccl Market and customer insight, spotting trends and product gaps from sales calls, data and research and feeding them to the product team This role’s for you if… You have experience in the Irish adviser or retail investment platform market, with in-depth knowledge of the adviser, Model B and platform landscape, including emerging trends, pain points and challenges You’ve onboarded, launched or migrated firms, and can explain the process clearly, from running workshops to training their teams You can explain what our software and services do, set expectations on functionality and roadmap, and flag gaps honestly You build trusted relationships with customers and are equally comfortable with operational teams and c-suite executives You can manage several onboarding projects at once, giving firms the high-touch support that makes a difference, while staying adaptable when things move fast You’re commercially minded and can suggest levers that encourage firms to onboard and migrate faster, working alongside our commercial lead on negotiation and contracting Desirable: an understanding of the wider European regulatory landscape This role isn’t for you if… You’d rather stay behind the scenes. You’ll be in front of firms and senior stakeholders from the very first conversation. You want to focus on one project at a time. You’ll balance live deals and several onboardings at once, and priorities will shift. You want to only sell, or only deliver. This role covers both: you’ll help win firms, then stay to see them live. You’d rather inherit an established playbook. We’re building our approach in Ireland, and we want you to help sh