Local Representative - Freelance - Portugal (Algarve from Lagos to Tavira)

🔍 Who We’re Looking For Proven experience in, or a strong understanding of, luxury hospitality and high-end services An outstanding service mindset, high discretion, and genuine dedication to guest satisfaction Acute attention to detail Fluent English & professional Portuguese (French is a plus) Autonomous, proactive, and highly organised, staying calm under operational pressure Your own vehicle and a valid driving licence Registered independent contractor / freelancer status with the ability to issue invoices Additional Information 💼 What We Offer A freelance collaboration (individual or team of 2-3 people), paid as a fixed fee per stay The opportunity to represent a benchmark brand in luxury travel across exceptional properties. Real operational autonomy within an energetic, dedicated, and supportive team. Clear operational processes, standard tools, and ongoing support from central teams. A streamlined, fully digital workflow powered by our custom Stay App and Google Workspace. Company Description Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations - from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing.✨ With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. Job Description We are looking for Local Representatives in this destination : Algarve (from Lagos to Tavira). 🎯 Your Mission As a Local Representative, you will be the on-site face and ambassador of Le Collectionist for both guests and property owners. Working directly with the Resort Manager, you will welcome our international clientele to a range of exceptional villas while upholding the Le Collectionist brand standards. Your primary mission is to elevate guest satisfaction by ensuring a flawless, reliable, and personalized stay for every guest. ✨ Your Responsibilities Pre-Season & Stay Preparation Schedule and conduct pre-season property visits with owners or villa managers. Perform pre-season inspections, fill out standard documentation, and take reference photos. Receive and organize branded assets (amenities, welcome gifts, catalogs, and operational equipment). Assemble bespoke welcome baskets and handle pre-arrival grocery shopping when requested. Coordinate arrival logistics in conjunction with the Le Collectionist team. Check-in & Guest Welcome Execute thorough pre-arrival inspections with accompanying photos & videos.. Set up toiletries, branded gifts, and requested groceries throughout the property. Welcome guests upon arrival, conduct property walkthroughs, and present house amenities. Complete check-in forms and immediately relay initial feedback or special requests to the team. In-Stay Support Serve as the dedicated point of contact to resolve any villa-related issues swiftly and smoothly. Promote Le Collectionist concierge services and assist the concierge team with local arrangements as needed. Maintain clear reporting on property updates and operational incidents with head office teams. Support the Resort Manager in managing emergencies by coordinating effectively between guests and household staff. Check-out & Follow-up Lead check-out procedures with departing guests and conduct final property inspections with photos. Gather guest feedback and submit comprehensive departure reports to the Le Collectionist team.